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Privacy Policy

Effective Date: September 22, 2025

1. Company Information

Shanghai Logix Scientific Technologies Co., Ltd.
Rm 701, Unit 108B, 7/F, Twr B New Mandarin Plaza 4, Science Museum Rd Tsim Sha, Tsui, Hong Kong
Room 15A1, 15th Floor, No. 1336, Huashan Road Changning District, Shanghai
Tel: +86 134 29 020002
Email: hi@lgxtech.com
Website: lgxtech.com

2. Introduction

Shanghai Logix Scientific Technologies Co., Ltd. ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you visit our website lgxtech.com or interact with our services.

3. Information We Collect

3.1 Personal Information You Provide

When you contact us through our website forms, we may collect:
• Name: Your full name
• Phone Number: Your contact telephone number
• Email Address: Your email address
• Inquiry Details: Information about your request or inquiry

3.2 Technical Information

We may automatically collect certain technical information when you visit our website:
• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Date and time of visits

4. How We Use Your Information

We use your personal information for the following purposes:

4.1 Primary Purposes

• Processing Inquiries: To respond to your requests and provide consultations
• Communication: To contact you regarding your inquiries about scientific and medical equipment
• Customer Service: To provide support and assistance
• Business Operations: To improve our services and website functionality

4.2 Legal Basis for Processing (GDPR)

• Consent: When you provide consent for specific processing activities
• Legitimate Interests: For our business operations and improving our services
• Contractual Necessity: To fulfill contractual obligations

5. Information Sharing and Disclosure

5.1 Third Party Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes.

5.2 Service Providers

We may share your information with trusted service providers who assist us in operating our website and conducting business, including:
• Webflow: Our website hosting platform where your form data is stored
• Email Service Providers: For sending responses to your inquiries

5.3 Legal Requirements

We may disclose your information when required by law or to protect our rights and safety.

6. Data Storage and Security

6.1 Data Storage

Your personal information is stored on servers provided by Webflow, our website platform provider. Webflow maintains data centers in various locations globally.

6.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically:
• Inquiry Data: 3 years from the date of your last interaction
• Communication Records: 5 years for business record purposes

7. Your Rights

7.1 General Rights

You have the right to:
• Access your personal information• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing• Data portability (where applicable)

7.2 GDPR Rights (EU Residents)

If you are located in the European Union, you have additional rights under GDPR:
• Right to withdraw consent at any time
• Right to lodge a complaint with supervisory authorities
• Right to receive information about data processing in a concise and transparent manner

7.3 Exercising Your Rights

To exercise any of these rights, please contact us at: hi@lgxtech.com

8. International Data Transfers

As we operate globally and use international service providers, your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Contact:

Tel: +86 134 29 020002
Email: hi@lgxtech.com
Address:
Rm 701, Unit 108B, 7/F, Twr B New Mandarin Plaza 4, Science Museum Rd Tsim Sha, Tsui, Hong Kong
Room 15A1, 15th Floor, No. 1336, Huashan Road Changning District, Shanghai

12. Governing Law

This Privacy Policy is governed by the laws of the People's Republic of China and applicable international data protection regulations, including GDPR where applicable.
// This policy is available in multiple languages. In case of any discrepancy between translations, the English version shall prevail.